Patient Info

privacy-policy

Privacy Policy

We are required by law to maintain the privacy of the protected health information of our patients.

You can download a PDF version here.

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Uses and Disclosures

Treatment. Your health information may be used by staff members or disclosed to other health care professionals for the purpose of evaluating your health, diagnosing medical conditions, and providing treatment. For example, results of laboratory tests and procedures will be available in your medical record to all health professionals who may provide treatment or who may be consulted by staff members.

Payment. Your health information may be used to seek payment from your health plan and from other sources such credit card companies that you may use to pay for services. For example, your health plan may request and receive information on dates of service, the services provided, and the medical condition being treated.

Health care operations. Your health information may be used as necessary to support the day-to-day activities and management of our Company. For example, information on the services you received may be used to support budgeting and financial reporting, and activities to evaluate and promote quality.

Law enforcement. Your health information may be disclosed to law enforcement agencies to support government audits and inspections, to facilitate law-enforcement investigations, and to comply with government mandated reporting.

Public health reporting. Your health information may be disclosed to public health agencies as required by law. For example, we are required to report certain communicable diseases to the state’s public health department.

Other uses and disclosures require your authorization. Disclosure of your health information or its use for any purpose other than those listed above requires your specific written authorization. If you change your mind after authorizing a use or disclosure of your information you may submit a written revocation of the authorization. However, your decision to revoke the authorization will not affect or undo any use or disclosure of information that occurred before you notified us of your decision to revoke your authorization.

Additional Uses of Information

Appointment reminders. Your health information may be used by our staff to send you appointment reminders.

Information about treatments. Your health information may be used to send you information that you may find interesting on the treatment and management of your medical condition. We may also send you information describing other health-related products and services that we believe may interest you.

Individual Rights

You have certain rights under the federal privacy standards. These include the following and are explained in greater detail in the PATIENT RIGHTS section of this notice:

  • the right to request restrictions on the use and disclosure of your protected health information
  • the right to receive confidential communications concerning your medical condition
  • the right to inspect and copy your protected health information
  • the right to amend or submit corrections to your protected health information
  • the right to receive an accounting of how and to whom your protected health information has been disclosed
  • the right to receive a printed copy of this notice

Duties of the Company

We are required by law to maintain the privacy of your protected health information and to provide you with this notice of privacy practices. We also are required to abide by the privacy policies and practices that are outlined in this notice.

Right to Revise Privacy Practices

As permitted by law, we reserve the right to amend or modify our privacy policies and practices.

Changes in our policies and practices may be required by changes in federal and state laws and regulations. Upon request, we will provide you with the most recently revised notice on any office visit. The revised policies and practices will be applied to all protected health information we maintain.

Requests to Inspect Protected Health Information

You may generally inspect or copy the protected health information that we maintain. As permitted by federal regulation, we require that requests to inspect or copy protected health information be submitted in writing. You may obtain a form to request access to your records by contacting our receptionist or privacy officer. Your request will be reviewed and will generally be approved unless there are legal or medical reasons to deny the request.

Complaints

If you would like to submit a comment or complaint about our privacy practices, you can do so by sending a letter outlining your concerns to the Privacy Officer at Green Valley Fertility Partners.

If you believe that your privacy rights have been violated, you should call the matter to our attention by sending a letter describing the cause of your concern to the same address. You will not be penalized or otherwise retaliated against for filing a complaint.

Patient Rights

THIS SECTION DESCRIBES YOUR RIGHTS AND THE OBLIGATIONS OF THIS COMPANY REGARDING THE USE AND DISCLOSURE OF YOUR MEDICAL INFORMATION.

You have the following rights regarding medical information we maintain about you:

Right to Inspect and Copy

You have the right to inspect and copy medical information that may be used to make decisions about your care. This includes your own medical and billing records, but does not include psychotherapy notes. Upon proof of an appropriate legal relationship, records of others related to you or under your care (guardian or custodial) may also be disclosed.

To inspect and copy your medical record, you must submit your request in writing to our Privacy Officer. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies (disks, etc.) associated with your request.

We may deny your request to inspect and copy in certain very limited circumstances. If you are denied access to medical information, you may request that our denial be reviewed. Another licensed health care professional chosen by the Company will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome and recommendations from that review.

Right to Amend

If you feel that the medical information we have about you in your record is incorrect or incomplete, then you may ask us to amend the information by following the procedure below. You have the right to request an amendment for as long as the Company maintains your medical records. To request an amendment, your request must be submitted in writing, along with your intended amendment and a reason that supports your request to amend. The amendment must be dated and signed by you and notarized.

We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:

  • Was not created by us, unless the person or entity that created the information is no longer available to make the amendment;
  • Is not part of the medical information kept by or for the Company;
  • Is not part of the information which you would be permitted to inspect and copy; or
  • Is inaccurate and incomplete

Right to an Accounting of Disclosures

You have the right to request an “accounting of disclosures.” This is a list of the disclosures we made of medical information about you, to others. To request this list, you must submit your request in writing. Your request must state a time period not longer than six (6) years back and may not include dates before April 14, 2003 (or the actual implementation date of the HIPAA Privacy Regulations). Your request should indicate in what form you want the list (for example, on paper or electronically). We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

Right to Request Restrictions

You have the right to request a restriction or limitation on the medical information we use or disclose about you for treatment, payment or health care operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care (a family member or friend). For example, you could ask that we not use or disclose information about a particular treatment you received.

We are not required to agree to your request and we may not be able to comply with your request. If we do agree, we will comply with your request except that we shall not comply, even with a written request, if the information is excepted from the consent requirement or we are otherwise required to disclose the information by law.

To request restrictions, you must make your request in writing and your request must indicate:

  • what information you want to limit;
  • whether you want to limit our use, disclosure or both; and
  • to whom you want the limits to apply, (e.g., disclosures to your children, parents, spouse, etc.)

Right to Request Confidential Communications

You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail, that we not leave voice mail or e-mail, or the like.

To request confidential communications, you must make your request in writing. We will not ask you the reason for your request. We will accommodate all reasonable requests. Your request must specify how or where you wish us to contact you.

Right to a Paper Copy of This Notice

You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice.

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Preparing for your infertility consultation

It’s our pleasure to welcome you to Green Valley Fertility Partners. We are here to help you through the process of diagnosis and treatment, starting with your initial consultation with your physician and patient coordinator here at our clinic. The goal of this first visit is to thoroughly evaluate your medical history, outline a diagnostic plan to determine the specific needs of your case, and to design a treatment plan that is customized to your individual situation. Your physician and patient coordinator will be spending one-on-one time with you during this initial visit, making sure you are an informed and knowledgeable participant in your treatment.

To assist you in preparing for your consultation, we have outlined some commonly asked questions regarding what to expect during and after your consultation, materials and information to bring with you, and important pre-consultation reminders.

To ensure we provide you with the best care possible, we kindly ask all new patients to download and complete our questionnaire.

Simply click the link below to access the questionnaire. Once filled out, please email the completed form to Ivy at ivy@gvflv.com

Download Questionnaire: New Patient Form

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How should I prepare for the initial consultation?

Please bring your driver’s license and insurance cards to your appointment. After your consultation, our billing department will call your insurance and find out what coverage, if any, you may have for fertility diagnosis or treatment. Prepare to bring with you a copy of your medical records from your OB/GYN, primary care physician, or any other fertility programs that add to your medical history. This copy will be for the office to keep on file as a part of your medical record, so make sure that you have your own personal copy as well. Your doctor can also fax these records to us directly, but arranging this will be your responsibility.

Should my partner come with me for this visit?

Because this is a time for asking clarifying questions, we invite and encourage your partner to accompany you to your initial consultation both to learn with you, and to support you. However this is ultimately your decision, your partner’s presence is not necessary during this visit.

Can I meet with a financial counselor to discuss payment options?
After the initial consultation, there is also an opportunity to discuss the financial package options available to you. Our on-staff financial counselor will assist in explaining a price breakdown of the services provided by Green Valley Fertility Partners so that you can have a clear idea of the costs and timeline of payments with respect to your treatment plan.
Do you take insurance?
Our doctors do hold contracts with a number of PPO plans and some HMO plans as well. When planning for financing your treatment, it will be your responsibility to contact your insurance provider and check your coverage options for fertility. Once you have visited our office and become an established patient, our staff will also be checking with your insurance company to ensure that you receive all of the coverage that your plan provides. This screening process typically takes 2-3 working days to confirm. Someone from our office will contact you and inform you of what your insurance benefits tells us what is covered or not covered.
What forms do I need to complete before my initial consultation?
Please visit https://greenvalleyfertility.com/patient-info/new-patient-forms/ to download the New Patient Package. This form gives the doctor details of your medical background, and should be completed prior to your initial consultation for the doctor’s reviewing purposes. You can download these forms from our website, and they will also be sent to you directly before your scheduled appointment time (either via email, fax, or post).
How soon can I schedule my initial consultation?

Typically we will be able to schedule your appointment within 1-3 days after your call to the front desk, sometimes sooner.

How long does it take to determine the diagnosis and construct a treatment plan?
Because diagnoses vary significantly from patient to patient, consultation with your physician will establish the details and time frame of your treatment plan.
How long will my first visit take?
From arrival to checking out, expect to be in the office anywhere between 60 to 90 minutes. Please arrive 10 minutes before your appointment.
Do you treat patients outside of Southern Nevada?
We treat patients from anywhere within the United States and abroad. If necessary, patients can coordinate between their doctors at home and an GVFP fertility specialist to create a cycle calendar that works with their schedules. Phone consultations are also available for patients from out of town.
What will be the total cost of my treatment and what are my options for payment?
Once your treatment plan is outlined and a schedule is created, our financial counselor will be able to give you an itemized list of costs and fees for all necessary services.
What tests are administered at my initial visit?

We do not typically do any testing as part of your initial consultation. However, at your second appointment with Dr. Fisch he will most likely want to do an ultrasound to assess your ovaries, and may also include a few standard blood tests, typically including the following:

  • FSH (follicle stimulating hormone)
  • LH (luteinizing hormone)
  • Estradiol
  • TSH (thyroid stimulating hormone)
  • PRL (Prolactin)

Note: Your doctor may recommend more testing, based on your medical history and assessment. You can choose to have testing done at any time before beginning treatment.

After our diagnosis on the first visit, how long will it be until we can start treatment?
Treatment may begin as soon as the information is sufficient to work up a recommendation. Treatment can often start within one cycle, approximately one month.
How long should I expect to undergo treatment?
Because every patient’s unique case is contingent on so many different factors, the duration of your individual treatment can only be determined by your doctor.
What are your success rates?
After reviewing your individual clinical situation, your doctor will be able to give you a more accurate idea of what to expect from your treatments.
How many times will I have to attempt IVF before becoming pregnant?
It is our hope that you will become pregnant after your first attempt. There is no policy at GVFP regarding the number of recommended cycles to achieve pregnancy. The average number of IVF cycles to achieve a successful live birth depends on embryo quality, age of the woman and quality of the sperm.
What is the rate of success at your clinic for IVF per embryo transfer? What is the number of embryos generally transferred each time?
At GVFP, we hope to achieve a pregnancy resulting in a single healthy baby. For this reason, we do not usually encourage transferring multiple embryos.
What is the monitoring process for my treatment, and how frequent will it be?
The standard process for monitoring during treatment involves ultrasound and blood work every several days during an IVF cycle. This typically lasts 10-14 days. An IUI cycle typically involves ultrasounds and using an ovulation predictor kit at home.
Is it always my doctor who performs monitoring during my treatment, or will other physicians or nurses be monitoring me as well?

Yes, At GVFP , Dr. Fisch performs all ultrasounds and procedures in the office.

We understand that these are only the first few questions you may have in preparing for your first visit. Remember that you can contact us any day of the week with further questions or clarifications. Our staff is also available after hours to answer any clinical question that arises during your cycle, and provide support so that you always feel informed and empowered as you go along. To schedule your initial consultation, you may call our offices at (702) 722-2229 or visit our website at www.GreenValleyFertility.com

We hope to see you soon!

Let's Talk

Green Valley Fertility Partners proudly offers Concierge-IVF and advanced fertility treatments using leading-edge technology.

Address

2950 W Horizon Ridge Parkway, Henderson, NV 89052

Email

info@greenvalleyfertility.com

Phone

(702) 722-2229